Every game on the site carries a built-in house edge, which means the odds never tilt in your favour over time. Treat your play budget as money you have already accepted losing. Below are the account tools that help keep play in check, plus the warning signs worth watching for.
Minimum age: 18
Only players aged 18 or over may register and play. If age was misstated at signup, the account is closed, its bets are voided, no winnings are paid, and the deposited balance goes back to its owner. Age-verifying documents may be requested at any point.
Six tools that keep play in check
Every tool below is switched on from the support channel, and one rule applies to all of them: making a limit stricter is instant, while loosening or removing it only takes effect once a waiting period has passed.
- Deposit limit — sets a ceiling on deposits over a daily, weekly or monthly window.
- Loss limit — caps the net amount you can lose within a chosen period.
- Stake limit — fixes the maximum stake per bet or round until you remove it yourself.
- Session timer — ends the active session automatically once its time runs out.
- Short break — pauses play for anywhere from 24 hours to 30 days without deleting the account.
- Self exclusion — blocks login entirely and halts bonus messages for a 90-day term.
Self exclusion only activates once you confirm it through an email sent to your registered address, and it cannot be undone before the term expires. A fresh request needs at least 30 days after the previous term ended.
Signs worth taking seriously
Recognising more than one of these patterns is a reason to pause and reassess.
- Chasing losses by depositing beyond what you originally planned.
- Spending money set aside for rent, bills or debt on play instead.
- Keeping the extent of your play hidden from people around you.
- Feeling on edge or preoccupied whenever you are not playing.
- Trading time meant for sleep, work or family for more play.
- Borrowing money or selling possessions to keep playing.
Keeping minors out
Preventing a minor from reaching your account rests with you: never leave a session open on a shared device, never store the password in a browser, and never leave a payment card within easy reach. Device-level parental control software adds a further layer of protection at home.
Getting support
If control feels like it is slipping, the short break or self exclusion tool acts fastest and needs nothing beyond a request through support — no explanation required. A national addiction helpline can also offer free, confidential guidance beyond the account tools.
Concern for someone else does not give you the right to close their account on their behalf; instead, flag the situation to support and encourage that person to request self exclusion themselves. How limit and exclusion records are stored is covered on the Data Privacy page, and account-closure rules generally sit on the Terms of Use page.