By registering an account, depositing funds, placing a bet or claiming a bonus on this site, you accept the terms set out below. They form the agreement between Lüks Casino and every account holder. Anyone unwilling to accept a clause here should not open or keep using an account.
Scope of these terms
These terms reach every corner of the site — the home page, casino lobby, slots, live casino, instant games, the sports section, bonuses and the reward area — and sit alongside three companion documents that form one agreement together: Privacy Policy, Responsible Gaming and the Player Complaint Policy.
- Opening an account covers the age-18 rule, one account per person and accurate personal details, handled at registration.
- Login credentials covers keeping your phone number, email and password secure, managed from the login screen.
- Money movement covers deposit and withdrawal order plus ownership checks, run through the cashier section.
- Bonuses covers offer terms, wagering and cancellation conditions, listed on the bonuses page.
- Sports betting covers accepted odds, settlement and refund conditions, applied in the sports section.
- Casino games covers provider-side outcome generation, interrupted rounds and demo mode, across the casino lobby and slots.
- Conduct rules covers prohibited behaviour and the resulting account action, enforced through the support channels.
Who can open an account
Registration requires being at least 18, a fact the registration checkbox asks you to confirm; a false declaration voids every transaction made afterward. Confirming that online betting is legal where you live is your own responsibility.
- Only one account is allowed per person, and that limit extends to one per household, device and payment instrument.
- Every name, phone number and email submitted must be accurate and belong to you.
- False registration details can lead to a frozen account, voided bets and a held balance until the matter is resolved.
- Accounts are strictly personal and may not be sold, transferred or handed to someone else to use.
Managing your login
A phone number and a password you set are what registration is built on, and every action taken from that login is treated as yours. Change the password immediately if you suspect anyone else has learned it.
Confirming your phone and email early on works to your benefit, since confirmation is how we reach you about a withdrawal, a security notice or an open complaint. A withdrawal request may still prompt a request to confirm the account belongs to you.
Handling deposits and withdrawals
All balances, stakes and payments run in Turkish lira, and each payment method carries its own minimum, processing time and cap shown on the payment screen rather than fixed here.
- Deposits must come from an instrument registered in your own name; funds from someone else's card or bank account risk being returned along with a restriction.
- Withdrawals go back to the original deposit method wherever the provider allows it.
- Account balance exists for play rather than savings and earns no interest, and money deposited then withdrawn without any play may prompt a question.
- A payment stuck pending on the provider's end gets reported back to you with its current status.
Bonus terms and wagering
Each offer — the welcome package, deposit bonuses, free spins, the trial bonus, daily quests or sticker rewards — is governed first by the terms on its own offer card, which take priority over the general wording here; a promo code has to be entered before, not after, the deposit it applies to.
Withdrawing bonus funds or their winnings requires clearing the linked wagering first. Claiming the same offer twice, or clearing wagering through minimal-risk or self-cancelling bets, results in the bonus and any winnings being reclaimed.
Placing sports bets
- A bet locks in at the odds displayed the instant it is accepted; odds that shift during confirmation carry over to the slip at their new value.
- Settlement tracks the official result published by the event organiser, and a later correction to that result triggers a corrected settlement.
- Stakes are refunded for a cancelled event, a delay beyond a reasonable time, a wrongly opened market, or odds that were clearly a pricing mistake.
- Live scores, clocks and stats on the site serve only as a guide — the official event record governs settlement.
Playing casino games
Casino lobby, slots, live casino and instant games all belong to the studios credited on their respective pages, with each round's outcome generated by that studio's own system — a result neither side can alter once a round begins.
A dropped connection, closed tab or sleeping device does not erase a round: settlement follows the provider's record, and an unfinished round is usually still there on reopening. A round broken by a genuine technical fault is voided along with any related payout, and demo mode never involves real money in either direction.
Conduct that leads to action
- Operating more than one account, or playing on an account that belongs to someone else.
- Relying on bots, scripts or any other form of automated betting.
- Exploiting a known error, a duplicated bonus or a mispriced line rather than reporting it.
- Filing a chargeback with a payment provider instead of raising a complaint through support.
- Directing aggressive behaviour at support staff or other players.
- Accessing the site while under 18, or letting a minor use your account.
Triggering any of the above can lead to voided bets, reclaimed bonuses and account restriction or closure, though properly deposited funds not owed elsewhere are always returned.
Updates and account closure
These terms are subject to change, with the version live on the site always being the operative one from its publish date onward — a change never applies retroactively to a bonus already being wagered when it takes effect.
Closing your account is available at any time, though withdrawing real-money balance beforehand matters since any bonus balance is forfeited on closure. The Responsible Gaming page covers limits, short breaks and self exclusion for anyone who wants a pause rather than a full closure, and any disagreement runs through the Player Complaint Policy rather than a chargeback. Holding an account requires being 18 or older throughout.